FREE SHIPPING AND RETURNS ON ALL ORDERS!

Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with no marks or scents, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@hikerkind.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@hikerkind.com.

Damages and issues

Please inspect your order upon receipt. In the event that your order arrives damaged, defective or if you receive the wrong item, please email us as soon as possible at hello@hikerkind.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to evaluate the issue and make it right. Please note Bandana_01 is printed, cut and sewn by hand and there may be slight variations from product to product.

Exceptions / non-returnable items

Certain types of items cannot be returned. We do not accept returns on Bandana_01 or Water Bottle_01. Please get in touch if you have questions or concerns about your specific item at hello@hikerkind.com.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

Currently we are not offering the option to exchange items. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded for the full order amount minus the shipping costs on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Close (esc)

For a moment, you are here.

We'd love to offer you 10% off your first order. Please enter your email address below and you'll receive a code to redeem at checkout.

Age verification

By clicking enter you are verifying that you are old enough to consume alcohol.

Added to cart